Multicultural Community Research Initiative

The Project

The Mattress Recycling Council operates Bye Bye Mattress, a statewide initiative to collect discarded mattresses and divert them from landfills. To further increase collection and awareness of the program, our team was tasked to conduct a multilingual survey to help the council develop messaging and strategies targeting the Latino and Asian communities throughout the state.

My Role

  • Created strategy and materials for survey promotion and implementation in five languages: English, Hmong, Korean, Mandarin, and Spanish
  • Interviewed, hired, and trained 22 bilingual canvassers in Los Angeles, San Francisco, Fresno, and Orange County in 3 weeks
  • Managed survey logistics and communications with team leads in four cities

Results

  • Successfully collected 660+ surveys in 2 days of canvassing
  • Completed survey implementation and analysis in two months, from start to finish
  • The project informed future outreach strategy to increase statewide mattress recycling awareness for the target ethnic groups

An overview of response data of why people were motivated to properly dispose of their mattress.
An overview of response data of what prevented people from properly disposing of their mattress.